Wednesday, August 10, 2011

Zendesk help desk in the cloud

Article: How three immigrant entrepreneurs found U.S. success in launching Zendesk. Is your company using ZenDesk? 
This was a great tweet by @Shoeboxed (Shoeboxed.com), a Durham NC company that makes tracking business receipts and expenses very, very easy.  I use them and love them and I recommend Shoeboxed to any business!
Ah... but back to Zendesk.  I have not yet used Zendesk, but I've been reading great things about it for the past year.  Plus, Zendesk integrates with many other cloud based Software as a Service (SaaS) products.  For instance, I use Highrise CRM, and Zendesk and Highrise zip customer info back and forth so you can have improved tracking of all customer contact information.
I'm eager to learn more about Zendesk and to integrate it in my business in the future!